News from All American Associates

News from All American Associates

Billing Changes Update

March 10, 2011

We are finding that a few groups have some errors on the new billings.  Both All American Associates and Loyal American have worked very hard to answer your questions and correct any billing errors you may have experienced.  The majority of these errors have been fixed but some are more complex than others and it is taking some time to work through and correct the more complex errors.

If you find any errors on your list billing, we suggest that you pay your monthly premium amount as you have in the past.  Contact All American with any questions or errors and we will immediately work on your behalf to correct the errors to your satisfaction.  We apologize for any inconvenience caused by the billing changes, but this needed change will streamline the billing process, expedite billing additions and corrections, and enhance service for all concerned. 

We appreciate your business and your continued support.  For any billing questions, please call  All American at 785-228-1702 or toll free 1-800-715-1702 and ask for Ashley Brown or Denise Moore.  You may also contact us through the webpage.

Administrative Changes for Loyal American List Billings

February 16, 2011

Recently Loyal American Life Insurance Company notified my office that the Loyal American list billings, (Cancer/Intensive Care, Specified Disease and Accident coverages), will be generated and processed in the Oklahoma City, Oklahoma office.  Prior to this decision, the billings were generated and processed through All American Administrators/Benefits Direct of Kansas City, Missouri.  These changes will become effective February 20, 2011 for the March billing cycle.

The changes to the current billing procedures will enable Loyal American to streamline the billing process, expedite billing additions and corrections, and enhance the service requriements for all concerned.

For any billing questions, please call All American at 785-228-1702 or toll free 1-800-715-1702 and ask for Ashley Brown or Denise Moore.  You may also contact us through the webpage.

Fillable Forms Added to Website

October 26, 2010

Filling out claim forms or applications has never been easier!  Just go to our forms page, click on a form, and check out how you can type right into the fields.  Now, you just type in your information, save it to your computer, print it, SIGN IT, and submit it to All American Associates.  Try it for your next claim!

New Website Launched

October 14, 2010

Our new website features:

  • a new design
  • more information about us, our endorsements, and our products
  • news items will be posted to the website regularly
  • more forms are online
  • you can submit questions easily using the online contact form
  • and more!

Look around the new website and watch for more items to be added in the future, like fillable pdf forms you can type into before you print and testimonials about All American.

 

More information

Contact Us:
All American Associates
2942 SW Wanamaker Dr., Suite 150
Topeka, KS 66614
785-228-1702
800-715-1702
785-228-1720 [fax]

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